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Terms of Service

ProSquadz Ltd · Registered in England & Wales
Last updated: 28 March 2026

These Terms constitute a legally binding agreement between you and ProSquadz Ltd governing your access to and use of the ProSquadz platform. By using the platform, you agree to these Terms in their entirety. Please read them carefully alongside our Privacy Policy and Official Tournament Rulebook.

Section 1

Definitions and Interpretation

  • App — The ProSquadz mobile application available on iOS and/or Android.
  • Captain — The designated squad leader responsible for squad management, line-up submissions, and match coordination.
  • Vice Captain — The secondary squad leader sharing certain responsibilities with the Captain.
  • Coins — The in-app virtual currency used for tournament entries, player registrations, and other transactions.
  • Competition / Tournament — Any organised esports event or league hosted on the platform.
  • Match Chat — The in-app communication channel opened between opposing squads for fixture coordination.
  • Platform — The App, the ProSquadz website, Discord server, and all related services.
  • Squad — A registered team of players competing together on the platform.
  • Squad Pass — A premium subscription providing benefits including free player registration.
  • VAR System — The ProSquadz dispute resolution process whereby evidence is reviewed by the VAR team to adjudicate contested match results.

Section 2

Eligibility

2.1 Age Requirement

  • You must be at least 18 years of age (or the age of majority in your jurisdiction) to create an account, enter tournaments, and receive prize payouts.
  • Players aged 16–18 may use the platform only with verified parental or guardian consent, and are not eligible for cash prize payouts.

2.2 Regional Eligibility

  • Competitions are available to players located in Europe and Africa.
  • You must be a resident of an eligible country to participate.

2.3 Account Requirements

  • You must have a valid EA FC 26 game and an active EA/Origin account with access to the Pro Clubs game mode.
  • You must have access to a compatible gaming platform (PlayStation, Xbox, or PC).
  • You must register a ProSquadz account with accurate and truthful information.
  • You are solely responsible for maintaining the confidentiality of your account credentials.

Section 3

Account Registration and Management

3.1 Registration

  • You must provide accurate, current, and complete information during registration.
  • You may only register one account per person. Multiple accounts are prohibited and will result in permanent suspension of all associated accounts.

3.2 Account Security

  • You are solely responsible for all activity that occurs under your account.
  • You must notify ProSquadz immediately if you suspect any unauthorised use of your account.

3.3 Suspension and Termination

  • ProSquadz reserves the right to suspend, restrict, or permanently terminate your account at any time if you violate these Terms.
  • Upon termination, your right to access the platform ceases immediately. Outstanding Coins or active tournament entries may be forfeited at ProSquadz's discretion.

Section 4

Tournament Participation

4.1 Entry and Fees

  • Competitions may require an entry fee payable in Coins or other accepted payment methods.
  • Entry fees are non-refundable once a Competition has commenced, except where ProSquadz cancels the Competition.
  • Players registered after competition entry are subject to a registration fee of 2 Coins per player, or free with a valid Squad Pass.

4.2 Squad Requirements

  • Squads must field only registered ProSquadz players in all matches.
  • Empty positions must be filled by AI (CPU bots). No unregistered stand-ins are permitted.
  • Using unregistered players constitutes a material breach and may result in disputes, points deductions, or disqualification.

4.3 Line-Up Submission

WindowDeadlineConsequence
Window Opens2 hours before kickoff
On-Time Submission1 hour before kickoffNo penalty
Late Submission60–30 minutes before kickoffLate fee applies
Missed DeadlineUnder 30 minutes before kickoffAutomatic forfeit — 3-0 loss

4.4 Match Results Submission

  • Leadership teams must submit and validate match results, goals, assists, and supporting evidence within 45-minute windows per leg.
  • If one team submits, the opposing team has 15 minutes to submit their results.
  • After both submissions, each team has 30 minutes to validate stats.
  • Failure to submit or validate triggers an Admin Review, which may result in point deductions or disqualification.

4.5 Player Authenticity

  • All player characters must reflect realistic football standards.
  • Maximum player height is 6 ft 7 in (201 cm). Players exceeding this limit are not permitted.

Section 5

Disputes and the VAR System

  • All disputes must be supported by evidence. Preferred evidence includes video recordings or live streams; screenshots are accepted where video is not feasible.
  • VAR team rulings are final and binding.
  • Filing a dispute without evidence will result in a strike being issued, with increased risk of further penalties for repeated offences.
  • Filing a false or fraudulent dispute may result in points deductions, suspensions, or disqualification.

Section 6

Payments, Coins, and Prizes

6.1 Coin Economy

  • Coins are a virtual currency with no real-world monetary value outside of the platform, except as part of prize payouts.
  • Valuation: 1 Coin = £1 (Europe) · 1 Coin = ₦1,000 (Africa)
  • Coins are purchased through the Apple App Store or Google Play. Refer to their respective refund policies for purchases.

6.2 Prize Payouts

  • Prize winnings are processed within 2 working days after a competition ends.
  • Player payouts are made within 2 working days to registered bank accounts.
  • You are responsible for ensuring your bank account details on your profile are accurate. ProSquadz is not responsible for failed payments caused by incorrect details.
  • All prize winnings may be subject to applicable taxes. You are solely responsible for reporting and paying taxes due in your jurisdiction.

Section 7

Intellectual Property

  • All content, branding, logos, trademarks, and materials on the platform are the exclusive property of ProSquadz Ltd or its licensors.
  • You may not copy, reproduce, modify, or distribute any ProSquadz content without prior written consent.
  • By uploading content to the platform, you grant ProSquadz a non-exclusive, worldwide, royalty-free licence to use that content for the purposes of operating and promoting the platform.
  • EA FC 26, EA Sports, Pro Clubs, PlayStation, and Xbox are trademarks of their respective owners. ProSquadz is not affiliated with or endorsed by Electronic Arts, Sony, or Microsoft.

Section 8

Community Conduct

Prohibited Conduct

  • Harassment, bullying, hate speech, discrimination, or any form of abuse toward other users.
  • Cheating, exploiting bugs or glitches, using hacks, mods, or unauthorised third-party software.
  • Manipulating match results, match-fixing, or colluding with opposing teams.
  • Impersonating another player, administrator, or ProSquadz staff member.
  • Attempting to reverse-engineer, decompile, or hack any part of the platform.

Consequences

Offence LevelConsequence
Minor / First OffenceTemporary suspension from the platform and/or active competitions
Repeated / Severe OffencePermanent ban, forfeiture of tournament entries, Coins, and prize eligibility

Section 9

Captain and Vice Captain Responsibilities

  • Ensure the squad name on the ProSquadz App matches the in-game team name on EA FC. Mismatches may lead to penalties.
  • Link Discord accounts to the ProSquadz platform as required for match coordination and official communications.
  • Submit line-ups, match results, and stats within required timeframes.
  • Ensure all squad members comply with these Terms, the Tournament Rulebook, and community conduct standards.
  • Accept accountability for the squad's actions and compliance across all competitions.

Section 10

Disclaimers and Limitation of Liability

  • The platform is provided on an "as is" and "as available" basis. ProSquadz does not guarantee uninterrupted or error-free access.
  • ProSquadz is not liable for outages or issues caused by third-party services (EA FC servers, PlayStation Network, Xbox Live, Discord, payment processors).
  • To the maximum extent permitted by law, ProSquadz shall not be liable for any indirect, incidental, special, or consequential damages.
  • Our total aggregate liability shall not exceed the total fees paid by you in the 12 months preceding the claim.
  • Nothing in these Terms excludes liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Section 11

Indemnification

You agree to indemnify and hold harmless ProSquadz Ltd, its directors, officers, employees, and affiliates from and against all claims, liabilities, damages, and expenses (including legal fees) arising out of or in connection with:

  • Your use of or access to the platform.
  • Your breach of these Terms or any applicable law or regulation.
  • Your violation of any third-party rights.
  • Any content you upload or transmit through the platform.
  • Your participation in any competition, including disputes with other users.

Section 12

Governing Law and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of England and Wales.
  • Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  • If you are a consumer resident in the EU or UK, nothing in this clause affects your statutory rights to bring proceedings in your country of residence.
  • For in-game disputes, the VAR System is the primary resolution mechanism (see Section 5).
  • For disputes relating to payments or account issues, please contact our support team first to resolve the matter informally.

Section 13

Termination

  • You may stop using the platform and request account deletion at any time.
  • ProSquadz may terminate or suspend your access at any time if we reasonably believe you have violated these Terms.
  • Upon termination: your licence to use the platform is immediately revoked; any outstanding Coin balance may be forfeited; any active competition entries may be void.
  • Provisions that by their nature should survive termination (intellectual property, limitation of liability, indemnification, and governing law) shall survive.

Section 14

Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you via in-app notification, email to your registered address, and announcement on our Discord server. Your continued use of the platform after changes are posted constitutes your acceptance of the revised Terms.


Section 15

Contact Us

If you have any questions about these Terms, please contact us:

ProSquadz Ltd
Company No. 17118462
admin@prosquadz.com